Meet Our Team

Nicolas Cox,
President & LCMFT

Nicole Fisher,
LCPC & LGPC Supervisor

Joseph Mauler,
LGPC & NCC

Svetlana Wright
LGPC & NCC

Ritchie McCall,
LCPC

Anita Zahn
Officer Manager

Nic Cox, LCMFT

Nic works with individuals, children, teens, couples, and families. Nic graduated from the Balitmore Polytechnic Insitute with a B.S. in Biology (Neurobiology and Physiology) Baltimore Polytechnic Institute, B.S. in Biology (Neurobiology and Physiology) from The University of Maryland at College Park ,
Master of Divinity from Emmanuel Christian Seminary, Master of Counseling with a focus on Couples, Marriage, and Family Counseling from Messiah College

Nic has worked with individuals and families in a variety of different settings over the course of his career in and around the Baltimore area. Whether it’s a couple working through a trauma or someone desiring personal enrichment, Nicholas believes that all people have the ability to grow and improve their lives and relationships. It is Nicholas’ goal to leverage his training, skills, and experience to help individuals and couples do just that.

Nicole Fisher, LCPC

Nicole works with individuals, adolescents, couples, and families. Nicole graduated with a Bachelor of Arts degree in Community Care Counseling from Lincoln Christian University and earned a Master of Arts Degree in Marriage and Family Therapy from Liberty University. Nicole spent 5 years working in youth and adult ministries as a volunteer and has acquired experience in working with adolescents, adults, and families to promote communication and empower them to make choices that enable the achievement of their goals.

Nicole believes that the therapeutic relationship between the therapist and client is crucial to effective counseling. As a counselor, Nicole seeks to promote an atmosphere of acceptance and support wherein her clients can feel comfortable exploring the challenges that bring them into therapy. Nicole leans toward a Cognitive-Behavioral approach to therapy, and believes changes in behavior occur once faulty thinking has been addressed. Nicole believes in working with the client to help them uncover their power and abilities to make changes where it is necessary.  Nicole enjoys partnering with her clients as a co-traveler in their journey, meeting them where they are, and assisting in bearing their burdens on the road toward healing. She has a passion for working adolescents and adults struggling with adjustment issues, anxiety, depression, ADHD, PTSD, family and relationship challenges, grief/bereavement, and developing autonomy.

Nicole has been married to her college sweetheart since 2005. Nicole and her husband have one son and two dogs.

Joseph Mauler, LGPC

Have you felt misunderstood by your therapist in the past? Have you avoided therapy because of what you thought it might be like? Therapy with Joseph will be different.

Joseph is a Licensed Graduate Professional Counselor (LGPC) and a Nationally Certified Counselor (NCC), who provides therapy to support individuals, couples, and families in having a life of well-being and fulfillment. Joseph believes that the relationship you have with your therapist will be the number one determining factor for the success of your sessions. Joseph’s goal in therapy is to prioritize the feelings of being heard, understood, and validated so that you can have confidence moving forward in your life, whatever the challenge may be. Joseph specializes in evaluating with you if he is the right fit, what works for you in the therapy setting, and provides steps forward for your life.

Joseph works with high schoolers, adults, couples, and families facing complex trauma, depression, anxiety, bipolar disorder, and grief, among many other mental health challenges. Joseph primarily uses a person-centered approach meaning that his goal is to meet you where you are and provide real, lasting tools that you can use outside of the session. Joseph implements trauma-focused CBT techniques using current evidence-based practices that help enact change in clients.

Joseph’s passion for therapy and mental health is founded on the individual drive for connection with people of all backgrounds. Growing up, Joseph has always valued helping people feel heard for their experience and showing them that they matter.

Svetlana Wright, LGPC

Svetlana earned her Master’s degree in School Counseling from the University of Maryland, College Park. She spent 3 years working as a Professional School Counselor in a high school setting. Through her work as a school counselor, Svetlana has gained experience in working with adolescents dealing with anxiety, life-transitions, communication, and depression.

Often we feel alone in our struggles and challenges – Svetlana takes a person centered approach to work with clients and help them feel heard and seen. Often, therapy can feel intimidating and scary, so Svetlana makes every effort to build a strong therapeutic relationship with her clients because she knows how important that is to the progress and healing for clients. Svetlana loves working with her clients to help equip them to gain and use the tools they need to handle challenges in their lives.

Svetlana works with children and adolescents.

Ritchie McCall, LCPC

Ritchie works with individuals, couples and teens. She graduated with a B.S. from East Carolina University and received a Master of Liberal Arts from Johns Hopkins University and a Master of Science from Loyola University.

During her graduate studies, Ritchie worked at Keypoint Health Center, Epoch Counseling Center for drug and alcohol rehabilitation, and Greater Baltimore Medical Center in the Bariatric Unit. She is affiliated with the American Counseling Association and the American Psychological Association.

Ritchie also taught 11th and 12th grade English in Baltimore County Public Schools for over twelve years. As a teacher, she often realized that the great literature classics were a fascinating study in psychology and relationships.  Her goal as a counselor is to see people grow and develop into emotionally healthy and happy individuals. Ritchie was married, until his death, to John McCall for over thirty years; she has three daughters and one grandson. As a pastor’s wife she counseled men and women and taught Bible studies.

Ritchie McCall is listed at AllTherapist.com as well.

Anita Zahn, Officer Manager

Anita brings a welcoming, friendly and professional approach to our office and strives to make your experience a pleasant one. 

Anita has been working in the medical field for more than 30 years. She ran a successful medical billing company for 20 years and has been working at FACTS for the past 5 years. 

Anita has been married to her husband and best friend for 43 years, and has 3 adult children, and 4 wonderful grandchildren.