Each therapist at FACTS is encouraged to bring the approach they know best and have the freedom and empowerment to serve their clients with whatever theoretical orientation they choose. This can include but is not limited to your therapist using CBT, DBT, Family Systems Theory, Adlerian, Psychoanalytic or Psychodynamic, and Solutions-Focused Theory. We encourage each client seeing their therapist to make known to them when they think the therapist’s approach is not working so that treatment can be adjusted to best suit the client.

FACTS therapists are primarily not covered by insurance and are a “cash-only” practice (e.g. “out-of-pocket” providers). This means that when seeing your therapist at FACTS, you will be charged the full payment of the client session hour (ranging from $100-$175). This is to ensure that your therapist is being paid for the service they are providing. If you have “out-of-network” benefits with mental health providers, your therapist can write a “superbill” following each session which clients can submit to their own health insurance companies for possible partial-full reimbursement. The responsibility of seeking out this reimbursement falls on the client.

In some cases, your therapist may use a “sliding scale” to adjust their rate to better meet your current needs. This is almost always calculated based on income but will be determined on a case-by-case basis.

If you have “out-of-network” benefits, your therapist can write a “superbill” for you to submit to your health insurance company for possible partial to full reimbursement. We encourage every client to seek this benefit from their health insurance to be covered for treatment.

This is a very complicated question, but the short answer is that we believe the restrictions and control exerted by insurance companies are not in the best interest of our clients or our counselors. By not accepting insurance, we are able to determine the length and frequency of sessions, what clients we can treat, offer true confidentiality and privacy to clients, and focus on helping people without needing to attach diagnoses or labels - in short, insurance companies restrict us from putting the needs of our clients first. We understand the inconvenience and cost this might impose upon some clients, but we believe the freedom and care it allows us to offer is worth the price.

In spite of what the advertisements might tell you, online counseling with national companies is not cheaper. For example, BetterHelp estimates the monthly cost for their services will be $300, but this is only for chatting with a therapist over text, a chatroom, and, if your therapist is available, a 30-minute online session, meaning you are paying $100-$150 for a 30-minute session (without the option of in-person session). If you take a closer look, our fees are highly competitive.

The primary ethical and legal obligation of every therapist at FACTS is to not harm their clients. This means that your therapist strives to see and understand you in the best way that they can. One question you may be asked in your first session is to talk about your previous experiences with therapy, whether good or bad. This is to help your therapist hear how you may have been hurt in the past and seek to not harm you when they are treating you. The hope for therapy at FACTS is every client will feel warm, welcomed, safe, and secure to explore how they feel and find a life of meaning and fulfillment again.

In short, no. The goal of a couple’s therapist is to be an unbiased ear to the relationship so they can best ethically help the couple. If your couple’s therapist begins to have one-on-one conversations with either partner while doing couple’s counseling, then they may begin to form bias against the other partner and not bring fairness of nonjudgement to the couple’s therapy session. We strongly recommend to not have your couple’s therapist also be your individual therapist unless one of those services is terminated (e.g. if you have been seeing a couple’s therapist with your partner but decide one of you would like to continue just individual, couple’s therapy will be terminated to ensure the client is receiving the best unbiased individual therapy).

Every therapist at FACTS is professionally licensed by the Maryland Board of Professional Counselors and Therapists. This means each is trained and/or supervised to meet the needs of a client in crisis or trauma. If the therapist is personally equipped, they will ensure they get you to the right crisis treatment you need in the area so that your safety is ensured.

Appointment times can range as determined by the needs of the client, but typical appointments are 1 hour long.

We offer both, depending on the needs and desires of the client. If you prefer to meet in person and have a face-to-face appointment, we got you covered. If you prefer to meet with your counselor or therapist online, that is completely available as well. Whichever option you think will work best for you is available.

You can make an appointment by reaching out to us by clicking here or by calling the office at 410-838-2493.